Visit our website, jiffytechllc.com, go to the “Appointments” page, select the delivery type, fill out all of the required information, and submit payment!

Also, depending on your phone’s OS, you can download our native apps—available on both the App Store and Google Play Store. Refer to the links below:

iOS

Google Play

All drivers receive 66% of total delivery costs (excluding sales tax) and 100% of Gas Fees and Tips. Payments will be disbursed via PayPal, Cash App, Venmo, etc.

For deliveries exceeding 100 miles, all drivers will receive 75% of the delivery costs (excluding sales tax), and 100% of Gas Fees ($15) and Tips.

Drivers are paid immediately after deliveries are completed successfully!

Suppose one of our drivers is unable to deliver your items within four hours. In that case, 25% of the total delivery cost will be refunded as goodwill to our customers.

Exceptions do exist, but are handled on a case-by-case basis.

Our pricing model is as follows:

General

• • $5 Base Fee

• $1.85 per mile

• PA 6% Sales Tax
• Tips (optional)
• 15% “Far-Far-Away” Fee for deliveries/ pickups over 100 miles

For Deliveries > 100 Miles

• • $15 Gas Fee
• 15% “Far-Far-Away” Fee for pickups/ deliveries

Food and Baked Goods (F&BGs)

• • $3.50 Base Fee

• $1.55 per mile
• PA 6% Sales Tax
• Tips (optional)

Heavy Duty (BETA):

• • $7.50 Base Fee

• $2.5 Per Mile Rate

• 6% PA Sales Tax
• Tips (Optional)
• $15 Supplemental Insurance (Optional)

For Deliveries > 100 Miles

• $15 Gas Fee
• 20% “Far-Far-Away Fee for pickups/ deliveries

At JIFFY, we only pick up and deliver “household goods”. Household goods consist of clothing, electronics, kitchenware, merchandise, toys, food, documents, and other similar items. 

Household goods exclude large appliances (refrigerators, couches, beds, washing machines, etc.) and banned substances.

All items must be suitable for delivery via cars and SUVs (for now).

Banned items include:

• Alcohol
• Medicine
• Hazardous Chemical
• Drug and Drug Paraphernalia
• Large Appliances and Furniture

The average driving distance is about ~35 miles

JIFFY will fully reimburse the customer for both the total delivery cost and the declared value of the item(s) in question (up to $1000 in declared value). 

Our insurance policy goes as follows:

• JIFFY automatically insures items and/ or deliveries containing multiple items with a total declared value of up to $500.
• You, the customer, may purchase supplemental insurance for $15 that protects your item(s) for up to $1000 in total declared value.
• Refund(s) for JIFFY’s services will be issued through Stripe

If a customer’s items are damaged or completely broken in transit, we’ll reach out to the customer to provide us with some items for investigation.

Those items are:

• Photo evidence of the damage
• Description of the damage/ packaging
• Police report (if applicable)

Documentation must be provided within 7 business days of starting a claim.

Damage submission email: noreply@thejiffycompany.com

When customers commission JIFFY for service, JIFFY will email or text drivers with the details and contact information of the customer(s). In conjunction with this, JIFFY will also confirm with customers if/ when drivers are available to provide service

At JIFFY, we require:

• A fully comprehensive background check
• Driving record check
• Photo ID
• A valid U.S. driver’s License
• Proof of U.S. residency
• Proof of Auto Insurance
• Video Interviews

Phone: 267-974-8674

Email: aj@thejiffycompany.com

JIFFY is available virtually 24/7, and we’re available to customers throughout much of Southeastern PA. We’re available to deliver up to 200 miles from the item(s) pickup location.

Our main counties as of now are:

• Chester
• Delaware
• Philadelphia
• Montgomery
• Berks
• Lancaster

JIFFY will pick up from ALL stores (within the acceptable range and geographic location) that sell the appropriate types of goods that we deliver. Additionally, JIFFY will not pick up from stores that require extensive identification processes, like:

• Membership requirements for pickup person(s)
• Pre-determined designated pickup person(s)

JIFFY will pick up orders that are:

• Prepaid
• Have an accompanying invoice and order number attached
• The item is considered a household good

As previously stated, JIFFY will return items that we have determined are:

• Household goods
• Adequately packaged
• Include a prepaid, printed, and attached shipping label
• Return location(s) include UPS Store, FedEx, USPS, etc.

JIFFY technically allows only FIVE items per delivery. This amount is flexible, subject to change, and may increase in the future.

Typically, customers schedule and/or notify us of a delivery with at least a day’s notice. Our average customer usually schedules multiple days in advance.

A calendar date selector feature on our “Appointments” Tab (and apps) allows deliveries to be scheduled in advance by selecting the date and time.

It also depends on what your needs are!

Deliveries scheduled in advance are great, but if your circumstances require delivery to be available and completed immediately, we can accommodate you!

Gratuity is not required whatsoever and is entirely up to you as the customer!

For now, deliveries can simply be cancelled/ rescheduled by emailing aj@thejiffycompany.com or by texting 267-974-8674

Once cancellation is confirmed, we will trigger a refund to be issued by our payment processor, Stripe. You can expect a refund in approx. 1-3 days.

If you’re looking to reschedule, simply reschedule the delivery for a different date.

As of now, we don’t deliver alcohol or medicine-related items. There is a plan to offer delivery for these item types at some point in the future.

Yes! In fact, our primary customer demographic is small businesses (SMBs). Customers of all kinds are encouraged to schedule deliveries in advance, especially if they anticipate a need for them on a recurring date/ interval.

In the event that ice, snow, storms, and other moderate to extreme weather disruptions take place, JIFFY and its drivers will do their best to deliver your items safely and on time.

Weather disruptions MAY inhibit our ability to deliver your item(s) on time and within the 4-hour window.

Yes! Drivers have the right to decline or refuse any deliveries offered. This will not affect customers, since rejection happens before a scheduled delivery is confirmed.

Yes! Drivers are expected to drive and maintain a clean and well-serviced vehicle.

Additionally, drivers are required to provide a copy of their license and proof of insurance.